FAQ

 

Q. If I live in Atlanta can I pick my order up?

A. At the moment, we are online only. All orders placed must be shipped.

 

Q. How long is shipping?

A. Shipping times are based on what and when you order. Please refer to the shipping policy for full details.

 

Q. Do you have express or overnight shipping?

A. At the moment, we do not offer expedited shipping.

 

Q. How many bundles do I need?

A. We suggest :

8-16" 2 or more bundles

18-22" 3 or more bundles 

24-30" 4 or more bundles

32” or longer 5 or more bundles 

 

Q. Do you have transparent frontals and closures?

A. No we do not. Our lace comes in a medium brown color and blends well with many complexions.

 

Q. If I order a wavy pattern, can it be straightened? 

A. Yes, all of our extensions can be straightened!

 

Q. Are your frontals and closures pre-plucked?

A. Yes, they come pre-plucked with a natural hairline! All frontals and closures also come with baby hair.

 

Q. Do you offer wholesale?

A. No, not at the moment.

 

Q. Where can I see customer photos and reviews?

A. Some of our customers can be found on our Instagram page. Please keep in mind that we are a wholesaler and we respect our clients privacy 100%, meaning we do not post all customer photos that we receive.

https://www.instagram.com/oksothatsher/

 

Q. I don’t see the answer to my question, how can I contact you? 

A. Please email us at QueenPinLHC@gmail.com